Cascades Mountain Resort, Ascend Hotel Collection Hendersonville, Hendersonville
About the Hotel
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking property
- Free Wi-Fi
- Parking
- 24-hour reception
- Late check-in/ -out
- Rooms/ Facilities for disabled
- Wheelchair access
- Elevator
- Currency exchange
- Gift/Newsstand
- Coffee shop
- Fireplace
- Smoke detectors
Sports & Fitness
- Exercise gym
- Pool tables
- Fitness studio
Guest Parking
- Refrigerator
- Microwave
Services
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Newspaper service
Dining
- Breakfast
- Restaurant
- Poolside snack bar
- Free breakfast
Business
- 24-hour business center
- Fax/Photocopying
Children
- Children's pool
- Water slides
- Game room
Facilities for people with disabilities
- Bathroom for disabled
Spa & Leisure
- Indoor swimming pool
- Garden area
- Television in lobby
Room features
- Free Wi-Fi in rooms
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
Self-catering
- Refrigerator
- Microwave
Media
- Flat-screen TV
- HBO available
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a mixed experience at the hotel. While the service was top-notch with attentive and apologetic staff, the rooms were disappointingly dusty. The location was convenient for visiting Pisga national park and the blue ridge parkway, but the noise from the adjacent water slide was bothersome.
My stay at the hotel was a mix of positives and negatives. The location was convenient and close to the activities on my itinerary. The rooms were initially quiet and clean but had thin walls causing noise disturbances from neighboring rooms. The service was a pleasant surprise with great customer care, although the check-in experience was a bit chaotic. The dining experience was satisfactory but fell short of my past experiences at the hotel. Overall, it offered value for money with some areas needing improvement.
My stay at the hotel was a mixed experience. The rooms, despite lacking windows and toilet paper, were surprisingly nice and offered good food. However, the cleanliness left much to be desired. The service was a bit inconsistent, although the staff were friendly and knowledgeable. The location was a nice feature, especially for younger hotel guests. The dining options were a bit hit-or-miss, with some good meals but inconsistencies in availability. Additional Details: Cleanliness issues, friendly staff, beautiful location, inconsistent dining.